Update: site performance issues 22
We’ve been experiencing gnarly site performance issues the last few days. The sites have been slow or timing out altogether (sorry about that!). The good news in all of this is that we seem to be back on track. Let us know if your’e experiencing any site performance issues.
The culprit? A backend issue where folks were trying to merge duplicate Manhattans using the Report A Problem tool. As it turns out Manhattan is a big place and merging it brought the sites to their knees. Leave it to Manhattan to take the mighty 43 Things down! On that note, I think we all deserve a delicious Manhattan ... it’s on the Robots.
At least it’s quite a funny way for the site to go down…
10:09 GMT: Application error when I try to make an entry :(
I tried 5 times then gave up - I hope you get it sorted soon, its kinda off putting.
Yeah, I’m getting the application error too, when I try to make or edit an entry. At least I stand a fighting chance of getting some work done today though.
I’m going to try that excuse in future… “I was merging Manhattans. Honest…” :)
If anyone is still getting errors go ahead and shoot us an email at robots at robotcoop dot com. Please describe what you’re doing and what error page you receive. Thanks!
I`m still getting the dreaded “Ooops” message when I try to write or edit entries or cheer someone, I can`t do anything on the site really for at least 2-3 hours after that daily haf-hour-hiatus. I have got an unusual amount of work done in the office lately though. ;)
Cheers are not cheering Posts are not posting comments are not commenting goals probably are not creating..cant try this though cause i’ve got 43 things..
and well, the rest of the site works…though photos may also not be uploading.
Cheers are not cheering Posts are not posting comments are not commenting goals probably are not creating..cant try this though cause i’ve got 43 things..
and well, the rest of the site works…though photos may also not be uploading.
I hope you guys sort it soon, its beginning to suck :(
Oops that didn’t work is making me say stuff like..’No shit sherlock’
I’ll be dropping you an email shortly but had been hunting to see if there were site problems. I’ve been unable to cheer this morning, keep getting the Oops page. But over on Zeitgeist I see other people are able to cheer. I’m wondering if it’s a system limitation issue again where people under a certain number of cheers are fine, but those of us who are in the top 10 of cheerers are blocked.
I keep getting the oops! leaving comments and making posts or trying to reorder my list - randomly. I haven’t noticed any issue leaving cheers.
But I get the oops! every time I try to include a photo in a comment or to a goal.
Be well!
I keep getting the oops when trying to cheer, and I just got several times in a row the “can’t find the server” message…
It’s REALLY slow this morning - I can’t even login.
Very slow this morning, with frequent “Oops”s. At 11:45 ET, it seemed that 43T wouldn’t even load.
Very slow this morning, with frequent “Oops”s. At 11:45 ET, it seemed that 43T wouldn’t even load.
1. What the heck are Manhattans? 2. Lots of Oops messages. Adding entries, or even just switching from screen to screen. 3. Hey…how about some cheers? I’m empty!
XO - Love this site!
Can’t get my entries to be saved - all that effort lost! And the thing is, it’s not consistent, it’s working about 1 time in 3.
Can’t get my entries to be saved - all that effort lost! And the thing is, it’s not consistent, it’s working about 1 time in 3.
Patchy. Within the past hour, it’s worked very fast at times, then I couldn’t even get listsofbests.com to load, and now we’re somewhere between, with frequent application errors.
It seems to be broken every day at about 09:00-11:00 GMT.
So many times - any sort of update (a cheer, an entry or a comment) will just result in an application error.
Yes 9 - 11am is problem time for me too, but then it also seems to go skew whiff when America wakes up too.
Ive tried 3 times to add a picture to a comment, but after application oops error no 3, just gave up.
What I found a little odd and perhaps is an obvious bug of sorts is that it will often give you an error saying oops etc, so you hit the back button or refesh to try again only to get the same oopsishness, yet when you go to the thread you’ll see that the comments are there twice or thrice as the case maybe minus pics.
Maybe those if else statements need a little fine tuning :)
Its unusual that the database will allow identical inserts, if memory serves correctly, mysql has a UNIQUE field option..maybe it would be good to use a combination of userid, timestamp and field content to determine a duplicate entry and thus eliminate/prevent.
2 cents.
Dear Robots:
I’ve e-mailed you about this problem: http://www.43things.com/things/view/1067174, but just in case you haven’t seen it yet, I thought I’d better contact you this way, as the problem is still on going and not getting any better.
Thanks, Flirt
P.S. Please note that it was Manhattan, NY that caused the problems last week and NOT Manhattan, Kansas!!! Hee, hee!!!